As organizations shift to new models of supporting work-from-anywhere workforces, new challenges have emerged in addition to some older ones.
Although many IT admins over the years have turned to virtual desktop infrastructure (VDI) and published apps to solve desktop and app management issues, there is still considerable room for optimization.
As more people continue to work remotely, administration of virtual desktops and apps, operating system images, user entitlements—infrastructure in general—can become more cumbersome.
Managing a dozen users might not be very difficult, but responsibility for hundreds or thousands of users and desktops across multiple clusters, clouds and physical locations can be daunting, even more so as the numbers increase.